Privacy Policy

Effective date: April 8, 2026

1. Introduction

NeonPod ("we," "us," or "our") operates the NeonPod platform at neonpod.io. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

Account information

When you sign up we collect your name, email address, and profile image via your OAuth provider (e.g. GitHub, Google). We do not store your OAuth password.

Contribution data

To calculate equity attribution scores we process time entries, task completions, IDE heartbeat events, and Git commit metadata (author, timestamp, lines changed) that you or your team members submit.

Usage & analytics

We collect anonymous page-view and session data to improve the product. This includes browser type, operating system, and pages visited. We do not use third-party advertising trackers.

Payment information

Paid subscriptions are processed by Stripe. We never see or store your full credit card number. Stripe's privacy policy governs how they handle payment data.

3. How We Use Your Information

  • Provide, maintain, and improve the NeonPod platform
  • Calculate contribution scores and equity attribution for your projects
  • Send transactional emails (invitations, password resets, billing receipts)
  • Monitor for abuse, fraud, and security incidents
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Data Sharing

We share data only when necessary to operate the platform:

  • Service providers — hosting (Vercel), database (PostgreSQL on managed infrastructure), payment processing (Stripe), and email delivery services that process data on our behalf.
  • Your team — contribution scores and project activity are visible to members of the pods and projects you belong to, in accordance with your role and permissions.
  • Legal requirements — we may disclose information if required by law, regulation, or valid legal process.

5. Data Retention

We retain your account and contribution data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law or necessary to resolve disputes.

6. Security

We use industry-standard measures to protect your data, including encryption in transit (TLS), encryption at rest, and role-based access controls. For more details, see our Security page.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You can manage most of this from your account settings. For requests we can't handle in-app, email us at Privacy@NeonPod.io.

8. Cookies

We use essential cookies to keep you signed in and remember your preferences. We do not use cookies for advertising or cross-site tracking.

9. Children's Privacy

NeonPod is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Continued use of NeonPod after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us at Privacy@NeonPod.io.